Training and Development Specialist

Summary of tasks and work goals

We are seeking a dedicated and experienced Training and Development Specialist to join our team at Ly Gia Vien.

In this role, you will be responsible for ensuring that our sales team is well-trained in product knowledge, sales techniques, and customer engagement strategies. Your expertise will play a pivotal role in improving the sales team's skills, performance, and overall success. You will design, develop, and deliver training programs to empower our sales professionals with the knowledge and tools they need to excel.

Working time and place

During time: Monday to Saturday morning (9:00 - 13:00; 14:00 - 18:00)
Working place: SATRA Building - No.58 Dong Khoi, Ben Nghe Ward, District 1, HCMC.

Gross income: Negotiation

JOB DESCRIPTION

Training Program Design

Collaborate with sales managers and department heads to identify training needs and goals.
Develop comprehensive training programs tailored to the specific requirements of the sales team.

Product Knowledge Training

Provide in-depth training on our product categories, features, benefits, and applications.
Ensure that sales representatives have a deep understanding of our product offerings.

Sales Techniques and Skills

Create training modules focused on sales techniques, negotiation skills, objection handling, and customer relationship building.
Conduct workshops and role-playing exercises to enhance sales skills.

New Employee Onboarding

Develop and facilitate onboarding programs for new sales team members, ensuring a smooth transition into the company.

Ongoing Training

Continuously update and improve training materials and methods to keep them current and effective.
Conduct regular training sessions and workshops to address evolving needs and challenges.

Assessment and Evaluation

Implement assessment tools to measure the effectiveness of training programs.
Gather feedback from participants and adjust training content as needed.

Documentation and Reporting

Maintain accurate records of training activities, attendance, and outcomes.
Prepare reports on training progress and the impact on sales performance.

Perform other tasks as assigned by superiors.

RECRUITMENT STANDARDS

Professional Knowledge

Professional qualifications: A bachelor's degree in education, training, business, or a related field.

Professional Competence

Working experiences
Proven experience in developing and delivering training programs, preferably in a sales or product-focused environment.
Knowledge competence
Strong understanding of adult learning principles and instructional design.
Ability to adapt to changing needs and create engaging, interactive training materials.
Proficiency in Microsoft Office Suite and e-learning software.

Working Skills

Languages
Good English ability.
Fluent in Vietnamese language
Excellent communication and collaboration skills.
Soft skills
Exceptional communication and presentation skills.
Self-motivated, goal-oriented, and capable of working independently or within a team.

Other Requirements

Gender: Both
Personal qualities
Responsibility and moving spirit
General ability
Always active in work, hard working to learn and update new knowledge.
Able to work under pressure
Good healthy